Call forwarding can be a convenient feature for many Samsung users, allowing calls to be redirected to another number. However, there may come a time when you want to deactivate this setting. Whether you are traveling, facing connectivity issues, or simply prefer not to have your calls forwarded, this comprehensive guide will walk you through the steps to turn off call forwarding on your Samsung device.
Understanding how to manage your call settings enhances your user experience. Let’s delve into the steps that will ensure you maintain full control over your calls.
Understanding Call Forwarding on Samsung Devices
Before we dive into the steps for disabling call forwarding, it’s essential to understand what this feature entails.
What is Call Forwarding?
Call forwarding is a service that allows incoming calls to be redirected from one phone number to another. This feature can be beneficial in various scenarios, such as:
- If you’re unavailable or traveling.
- When your phone is turned off or out of reach.
Types of Call Forwarding
Samsung devices support several types of call forwarding:
- Always Forward: All calls are redirected to a specified number.
- Forward When Busy: Calls are forwarded only when you are on another call.
- Forward When Unanswered: Calls are redirected if you don’t answer them in a set time frame.
- Forward When Unreachable: This option forwards calls when your phone is turned off or lacks signal.
Turning Off Call Forwarding on a Samsung Phone
Now that you understand call forwarding, let’s get into the specifics of how to turn off this feature on your Samsung device.
Method 1: Using the Phone App
One of the simplest ways to disable call forwarding is through the Phone app. Follow these steps:
Step 1: Open the Phone App
Tap the Phone icon on your home screen or app drawer.
Step 2: Access Settings
- In the Phone app, tap on the three vertical dots located on the top right corner.
- Select “Settings” from the drop-down menu.
Step 3: Go to Call Forwarding
- Look for the “Supplementary Services” or “More Settings” option, depending on your specific model.
- Tap on “Call Forwarding” or “Call Settings” to view your forwarding options.
Step 4: Disable the Desired Forwarding Option
You will see the various forwarding options displayed on your screen.
- To disable all types of call forwarding, tap on each option (Always Forward, Forward When Busy, etc.) and select “Disable” for each one.
- To disable a specific forwarding type, just tap on the one you want to turn off and choose “Disable.”
Step 5: Confirm the Deactivation
Once you have selected to disable forwarding, a confirmation dialog may appear. Confirm your selection, and you can now exit the settings.
Method 2: Using Dial Codes
Alternatively, you can disable call forwarding using specific dial codes. This method is particularly useful if you find navigating through settings cumbersome.
Step 1: Open the Dial Pad
Tap on the Phone app and access the dial pad.
Step 2: Use Dial Codes to Disable Forwarding
Type the following codes, pressing the call button after each code:
- To disable all call forwarding: Dial
##002#and hit the call button. - To disable Always Forward: Dial
#21#. - To disable Forward When Busy: Dial
#67#. - To disable Forward When Unanswered: Dial
#61#. - To disable Forward When Unreachable: Dial
#62#.
If the call is successful, you will receive a notification confirming the deactivation.
Method 3: Via Samsung Settings App
For users who prefer navigating through the main settings of their Samsung phone, turning off call forwarding can also be done through the Settings app.
Step 1: Open the Settings App
Locate the “Settings” app on your Samsung device and tap to open.
Step 2: Navigate to Connections
- Scroll down and select “Connections.”
- Look for the “More connection settings” option, usually found at the bottom of the Connections menu.
Step 3: Access Call Settings
- Tap on “Call.”
- Select “Call Forwarding” to view the different forwarding options available.
Step 4: Disable the Options
- Like in the Phone app method, you’ll see various forwarding types.
- Tap on each type you want to disable and choose the “Disable” option.
After Disabling Call Forwarding: Additional Considerations
Once you have successfully disabled call forwarding, you can enjoy uninterrupted calls directly to your phone without redirection. However, here are a few key considerations:
1. Check for Confirmation
Ensure you receive a confirmation message or notification indicating that call forwarding has been successfully deactivated. This provides peace of mind that your adjustments were made correctly.
2. Reboot Your Device
If you notice persistent call forwarding issues or have trouble receiving calls, consider rebooting your device. This can refresh your settings and help resolve minor software glitches.
3. Update Your Device
Make sure your Samsung device is running on the latest software. Occasionally, call forwarding issues can arise from outdated system software. To check for updates, navigate to “Settings” > “Software update” > “Download and install.”
Common Troubleshooting Tips
If you encounter any issues while trying to disable call forwarding on your Samsung phone, consider the following troubleshooting tips:
1. Contact Your Carrier
If the steps outlined do not work, it may be beneficial to contact your mobile carrier. They may have specific requirements or restrictions regarding call forwarding.
2. Factory Reset (as a Last Resort)
If all else fails and you’re still experiencing issues with call forwarding or other settings, you might consider a factory reset. To perform a factory reset:
- Go to “Settings.”
- Scroll to “General Management.”
- Select “Reset” and then “Factory data reset.”
- Follow the on-screen instructions to complete.
Please note that a factory reset will erase all data on your device, so ensure you back up important files before proceeding.
Final Thoughts
Managing your call settings is crucial for a seamless communication experience on your Samsung device. Turning off call forwarding is a straightforward process that can be done through various methods, whether via the Phone app, dial codes, or the Settings app.
With the steps and tips provided in this guide, you can confidently navigate your device’s features and ensure your incoming calls are directed exactly where you want them. Remember to stay updated on your device’s software and reach out to your mobile carrier if you encounter challenges. Enjoy uninterrupted communication and a more personalized Samsung experience!
What is call forwarding on my Samsung device?
Call forwarding is a feature that allows incoming calls to be redirected from your phone to another number of your choice. This can be particularly useful when you are unable to answer calls, such as when you are traveling, busy, or away from your device. By using call forwarding, you can ensure that important calls are not missed by directing them to another line.
On Samsung devices, this feature can be easily managed through the settings menu. Users can choose different forwarding options, including forwarding all calls, forwarding when busy, or forwarding when there is no answer. Understanding how to control this feature can enhance your communication flexibility.
How can I turn off call forwarding on my Samsung phone?
To turn off call forwarding on your Samsung phone, begin by opening the Phone app. Tap on the three-dot menu in the upper-right corner and select “Settings” from the dropdown. From there, look for the “Call forwarding” option, where you will see the different forwarding settings that are currently active.
Once you access the call forwarding settings, each forwarding option will display its status. Simply select the forwarding option you wish to disable and tap on “Turn Off” or “Disable.” This will immediately deactivate that particular forwarding setting, ensuring that calls will come directly to your device once again.
What should I do if call forwarding remains active after turning it off?
If call forwarding remains active even after you’ve attempted to turn it off, it may be due to a network issue or a problem with your device’s settings. Start by restarting your Samsung phone, as this can often resolve temporary glitches. Once the device is back on, check the call forwarding settings again to ensure that all options are turned off.
If the problem persists, consider resetting the network settings on your device. This action will restore all network-related settings, including call forwarding, to their default values. To do this, go to “Settings,” then “General Management,” and finally select “Reset.” Choose “Reset Network Settings” and confirm your choice. However, note that this may reset Wi-Fi networks and Bluetooth devices as well.
Will turning off call forwarding affect my voicemail?
Turning off call forwarding will not affect your voicemail settings on your Samsung device. Voicemail is a separate service that allows callers to leave messages when you are unavailable to take their calls. Disabling call forwarding simply ensures that calls come directly to your phone rather than being redirected.
If someone does call you and you do not answer, they will still be routed to your voicemail, provided you have voicemail service set up with your carrier. This means that you can continue to receive voice messages even when you’ve turned off call forwarding.
Can I turn off call forwarding remotely?
Yes, many mobile carriers allow users to manage call forwarding settings remotely by dialing specific codes. Check with your carrier’s customer service or website for the appropriate code associated with disabling call forwarding. Typically, this involves dialing a short code that indicates you want to deactivate the service.
If you are away from your phone and need immediate access to your call forwarding settings, using these carrier codes can be an efficient solution. However, the processes may vary depending on the mobile carrier, so it’s important to verify the correct codes to avoid any inconvenience.
Is there any cost associated with using call forwarding on my Samsung device?
The cost of using call forwarding on your Samsung device depends largely on your mobile carrier and your specific plan. Some carriers may charge additional fees for using call forwarding features, while others may offer it as a complimentary service. It is best to consult your carrier’s terms and conditions to determine any potential charges associated with call forwarding.
Additionally, forwarding calls to international numbers may incur extra roaming or long-distance charges. Always be sure to review your calling plan thoroughly if you plan to use call forwarding extensively, especially to ensure you’re aware of all possible costs.